Today customers are savvy and demanding. Their needs change fast, making customer markets difficult to know.
coffeenosugar, Belfast’s only Service Design consultancy are running a free monthly Service Design clinic at Ormeau Business Park, providing professional advice to both start up and established companies.
During this free clinic, companies will be given the opportunity to discuss, on a one to one basis, what they are doing to serve the needs of their customers, who their customers are today and likely to be in the future.
Service Design is used to help businesses understand their customer experience; uncovering the things that put a customer off to make them leave, to understanding the great things a customer keeps returning for. Service Design can help business owners gain insight to eradicate problems and use their attributes to keep customers returning. Helping businesses address the hugely competitive climate they face today.
If you are interested in booking a session please contact Ormeau Business Park on 028 9033 9906 or firstname.lastname@example.org.