We Are Hiring - Facilities Officer

Job Description

Facilities Officer: Ormeau Business Park

We are the Local Enterprise Agency for South Belfast.

We are based within a premium location in the city and offer workspace, business support and venue hire to the local business community.

We have a superb opportunity available for an efficient and capable Receptionist / Administrator to join us at Ormeau Business Park.

The Person

The role will suit someone who has front of house customer service experience combined with excellent administration skills.

The successful person will have the ability to be motivated in their work and shall be able to demonstrate the following

• Minimum of 6 months experience in a similar role

• Minimum of 5 GCSE’s including Maths and English

• Excellent communication skills

• Evidence of proficiency in MS Office and Use MS Excel to manage spreadsheets, update financial records, and generate reports.

• Assist with office organisation and client bookkeeping tasks.

• Ensure compliance with company policies and confidentiality of sensitive financial data.

The Facilities Officer is the first point of contact for all tenants and clients and shall be involved in a range of activities including company administration which involves, invoicing, telephony service, facilities helpdesk (handling and overseeing maintenance), room hire reservations (including car park allocation), catering requests, general business support enquiries, security, and housekeeping.

Job Description

• Meet and greet all visitors and tenants at the main reception in a polite, friendly, and efficient manner

• Carry out site inspections and liaise with maintenance contractors 

• Oversee carparking on site

• Oversee the fire safety, key, alarm, first aid and waste disposal systems on site

• Operate the main switch board and act as a first point of contact at reception

• Liaise with tenants and log, oversee and action any maintenance requests that may be required

• Assist with the administrative duties of the organisation including the booking of function rooms, sorting mail updating of records in line with ISO standards

• Liaise with catering suppliers in relation to client’s room bookings,

• Log enquiries made to the organisation in relation to property, function rooms and business support.

• Prepare rooms including the setting up of visual aids for meetings / seminars and return to order. (Applicants should note this role involves handling and moving of furniture, and the ability to undertake safe manual handling is essential)

• Ensure that messages are correctly communicated to staff members

• Assist in the promotion and sales of function rooms

• Open and lock site when required outside of working hours

• To assist with any other duties that may be required

Salary

The salary range shall be £ £25,000 (starting salary will reflect relevant experience and qualifications)

Working hours Mon- Friday 9 am- 5.30 pm (evenings/ weekends when required)

To Apply

To apply please forward a covering letter and CV to:

The Manager

Ormeau Business Park

8 Cromac Avenue BT7 2 JA

Closing Date Friday 6th June 2025.